Get in touch
Have questions about your order, or a general enquiry?
We know it can get confusing! Check out our Paddle Buying guide and the video reviews on our home page. If you have more questions, Don't hesitate to reach out to support@bnbpickleball.com
Bread and Butter pickleball paddles are like other brands when it comes to wear and tear. They are all like your favorite pair of running shoes. If you run a couple of times a week they can last for a long time. If you run 7 days a week they will break down and you will need to replace your gear more often. Our customers that we consider "core players" are usually at the courts daily and often purchase two or even three paddles at a time. They keep one for tournament play and cycle the other two in and out of the rotation to ensure their tournament paddle is always fresh and ready to rock. That being said, most recreational players can see their paddles for 1-5 years depending on how well they care for it.
STORAGE:
Always keep your paddle in a dry environment. Preferably indoors in a temperature-controlled environment. It is best not to leave your paddle in a vehicle, hot and cold temperatures can and will damage your paddle over time.
Paddle Face and Edgeguard Cleaning:
Always wipe down your Bread and Butter Pickleball paddle after play. To clean your edge guard, wipe it down with a damp cloth.
To clean your Filth or Loco face, it is recommended to use one of our Paddle Magic Erasers.
To Clean your Drip face, just wipe it down with a damp cloth!
The Fat Boy and The Shogun Paddles are unique in that you can use either method, just be gentle if using the eraser.
Please note that with time the graphics on your paddle will begin to fade a bit. Don't worry, this means you are out there getting after it! It's a sign of progress and experience.
Grip Care:
Always wipe down your grip after play. Sweat, grit, and oils from your hands will always build up. If you clean it after every round it will last longer. Please note that the high-quality grips that come with your paddle aren't your only option, feel free to overwrap your grip with any wrap you feel comfortable with. There are many to choose from and an overgrip will protect your original factory-installed grip.
Yes! We have a 6 month warranty from the date of delivery! For more info on our warranty visit our Warranty page.
Ordering custom paddles is easy with Bread and Butter. We have over 10 years of experience manufacturing custom and promotional goods for other brands. For more information on custom paddles, please visit our CUSTOM PADDLES page.
You can email the Bread & Butter support team at support@bnbpickleball.com or call (800) 853-3615.
We completely get it, we change our minds too! If you have a cancellation request, please email support@bnbpickleball.com with your order number.
Yes we do! All service members whether retired or active duty can register with GovX during checkout to receive a 25% discount on paddles. This also applies to healthcare workers and emergency responders.
We utilize UPS and USPS carrier services. You’ll be asked to select a delivery method during checkout.
We ship 5 days a week. On days 6 and 7 we are playing pickleball.
All orders are shipped the next day. * UNLESS PLACED DURING A PADDLE DROP OR SALE *
All apparel is fulfilled by a trusted third party and will ship within 2-5 business days.
If you need your order before a certain date please use UPS AIR. It is the only shipping with a guaranteed delivery date.
If you have any questions in regards to shipping times, please reach out to support@bnbpickleball.com
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
We do! We offer international shipping to CA, AU, NZ and the UK. Duties and Taxes are calculated at check out.
We also ship to PR, Guam and military addresses.
Please note that international orders will not be able to take advantage of the 30-Day Love it or Return it policy.
Our primary focus and business is pickleball paddles, balls, and equipment. All of our t shirts, hoodies, and hats (soft goods) are handled by a trusted third party. We do not warehouse these items so they ship from another location.
Yes!! We love to meet our local players! We provide an option for local pickup at checkout. Pickup is available at the following address.
1100 Old Dixie Hwy
Vero Beach, FL 32960
Pickup times are Monday through Friday, 9:00 AM to 4:00 PM.
Orders are typically fulfilled within 2 hours.
Hope to see you soon!
Have questions about your order, or a general enquiry?